Privacy Policy
Last updated on 03 April 2022
TK Lab Limited (“TK Lab”, "we", "us" "our") is committed to protecting your privacy and confidentiality of all personal data you provide to us. This privacy policy applies to all individuals who visit and/or use our and our affiliates, related company and/ or subsidiaries’ websites, services, and products that collect data and/or display these terms ("Website & Services"). This privacy statement applies only to information collected through iD Sites & Services and not to information collected offline. By accessing or otherwise using any of our services, you consent to the terms contained in this privacy policy statement, including the collection, use, and disclosure of data as described below.
COLLECTION OF DATA
- Contact and profile information such as name, email address, mailing address, phone numbers, date of birth and/or school name; - Gender preference;
- Course interests;
- Personal data on third-party systems and other information as provided by such third party and/or public sources such as social media;
- Information provided through our support channels, such as our email inbox and our support hotline, such information include any contact information, documentation, and/or screenshots
- Information provided through surveys for research purpose;
- Information included in résumés and job applications; and
- Health, any participation limitations or needs, immunization and allergy information.
These information are provided to us at the time of account registration, newsletter subscription, consultation, site visit scheduling, live chat enquiry, or any request for further information or services on our website or via offline activities.
Our Websites & Services may use third-party plug-ins for the provision of additional services and benefits, which may also collect information about you.
Geolocation information may be collected from your device to personalised your experience on Website & Services. Such data collection, in most cases, may be turned off at any time by accessing the privacy and/or location setting of your device.
INFORMATION COLLECTED AUTOMATICALLY OR FROM OTHER SOURCES
USE OF DATA
Data will be used for the following purposes or any of them in the following ways, which may vary depending on the nature of your relationship with us, including but not limited to Teacher, Partner, Student:
Allow you to register yourself or your student with iD Sites & Services, or to otherwise register and open an account with us;
- Allow the registration of you or your child with Website & Services, or otherwise register and open an account with us;
- Process payments, prevent transactional fraud and facilitate daily operations;
- Provide you or your child with information about any of our products and/or services which may interest you, that you have contacted us for or enquired about;
- Provide direct marketing materials or publish your information or your child’s information as part of brochures, leaflets, testimonials or customer stories upon consent;
- Consider you for employment or a volunteer opportunity;
- Monitor and improve our Website & Services, support our internal operations, personalize your online experience, and internal evaluation and analysis;
- Protect the security, integrity, rights, property, or safety of our company, our affiliates, our users, our customers, or others;
- Facilitate the sale or potential sale of our business or any of our assets, in which case personal data about our customers will be one of the transferred assets; or
- As required by law.
DISCLOSURE OF INFORMATION
We do not share your or your information with any third parties, except to those who assist in the operation or provision of our products and services to our customers, such as third parties that provide payment processing services, or customer relationship management software etc. These third party providers may have access to your personal information only for the purpose of performing their services and in compliance with applicable laws and regulations.
You personal information will not be shared with any company outside our group for marketing purposes, unless you have specified your consent to do so.
Your personal data will be retained for so long as deemed reasonably necessary for TK Lab Limited to fulfill our obligations to different parties. If you wish to delete your personal information from us, you may submit a written request to us.
ACCESS TO AND CORRECTION OF PERSONAL DATA
Head of Human Resources Department Hong Kong
TK Lab Limited Room 1008 New Trend Centre San Po Kong, HK